Privacy Policy

1. Introduction

Lyrinox Technologies Inc. ("we," "us," or "our") operates Lyrinox Market (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Platform. By accessing or using Lyrinox Market, you agree to the practices described in this policy.

2. Information We Collect

We collect information you provide directly to us, including:

• Account registration data (username, email address, password hash)
• Profile information, seller details, seller applications, API access requests, and admin review decisions
• Payment, billing, subscription, Stripe Connect account, payout status, and transaction reference information processed through Stripe
• Communications sent through the Platform
• Content, products, product versions, license terms, screenshots, documentation, and files you upload
• License keys, product client keys, signing-key records, license activation details, account-license approvals, subscription status, product access records, and download records where applicable
• API keys, API scopes, API usage records, SDK build tags, seller tags, integration user tags, product IDs, validation request metadata, and abuse-prevention telemetry

We also automatically collect usage data including IP addresses, browser type, pages visited, session duration, device identifiers, security signals, Turnstile verification results, and technical logs needed to operate and protect the Platform.

3. How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve the Platform
• Process one-time purchases, recurring subscriptions, payouts, refunds, disputes, and related notices
• Issue, validate, suspend, revoke, or update software licenses and subscription entitlements
• Generate and manage product client keys, seller signing keys, seller-bound SDK builds, API access, account-license approvals, and platform integration records
• Track license activations, validations, downloads, SDK usage, integration usage, product analytics, seller analytics, throttling, and abuse-prevention signals
• Review products, seller accounts, API access requests, Top Seller applications, disputes, support requests, and marketplace moderation reports
• Respond to comments, questions, and support requests
• Send promotional communications (you may opt out at any time)
• Monitor and analyze usage and trends
• Detect and prevent fraudulent or illegal activity
• Enforce our Terms of Service

4. Sharing of Your Data

We do not sell your personal data. We may share your information only in the following circumstances:

• Service providers — who assist us in operating the Platform, including payment processors (Stripe), email services, hosting providers, security providers, bot protection providers, CDN providers, and analytics infrastructure, under confidentiality obligations where applicable
• Legal or regulatory authorities — when required by law or to protect our rights, users, or the integrity of the Platform
• Marketplace participants — limited information may be shown to buyers, sellers, or admins when needed to complete purchases, provide support, display seller profiles, provide license access, process disputes, or operate marketplace features
• Operational service providers — limited technical data may be processed by providers that help us host, secure, deliver, and operate the Platform
• Successors — in the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred as part of that transaction

5. Cookies and Tracking Technologies

We use functional cookies for account sessions, security, preferences, CSRF protection, and faster account lookups. We do not use advertising cookies. Logged-in users can disable persistent functional cookies in account settings. When disabled, optional cookies are cleared and the signed login session cookie is kept browser-session-only, so you stay signed in while the browser session remains open but need to sign in again after closing it. You can also instruct your browser to refuse cookies, but authenticated Platform features may not function properly as a result.

6. SDK, API, and License Validation Data

Products protected by Lyrinox Market licensing may contact our API directly or through a platform integration to validate license status, subscription status, product identity, seller identity, activation limits, account approval, or signing-key verification. These requests may include product ID, seller tag, API key metadata, integration user tag, license key, domain, IP address, user agent, build identifier, validation result, activation status, and related diagnostic data.

We use this information to provide licensing, prevent abuse, throttle excessive requests, investigate piracy or unauthorized distribution, maintain seller and product analytics, and protect buyers, sellers, and the Platform.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Anonymized or aggregated data may be retained indefinitely.

8. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

9. Children's Privacy

The Platform is not directed to individuals under the age of 13. Users between the ages of 13 and 17 may use the Platform solely as buyers with parental consent, in accordance with our Terms of Service. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights including the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected]. We will respond to verified requests within 30 days.

11. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Platform after changes become effective constitutes acceptance of the revised policy.