Frequently Asked Questions
Marketplace basics for buyers, free contributors, and vendors.
For Buyers
How do I buy a product?
Browse products, open a product page, choose a license tier if available, and complete checkout.
How do downloads work?
After purchase, you can download your product from your order history whenever access is available.
Do products include licenses?
Many products include license keys. License requirements and tier details are shown on each product page.
For Contributors and Vendors
How do I publish with Lyrinox?
Free posting is open and free. Sign in and visit /contributor/start to share no-charge software without vendor approval or Stripe. To charge, apply at /vendor/apply. Applications are reviewed; submission does not grant publishing rights. Paid distribution terms require a separate agreement.
Can I update my listings later?
Contributors can manage their free listings, including details, media, and versions. Only approved vendors can set paid prices. All listings remain subject to platform controls and applicable terms.
Policies & Support
How are refunds handled?
Refund requests are reviewed under marketplace policy. Eligibility depends on the order and product context.
Where can I get help?
Use the support contact options in your account area for billing, access, or technical issues.